Services

Commercial plumbing and facility maintenance, from one company.

The plumbing that keeps a building open, and the repairs and upkeep that keep it presentable. Most sites need both, so we do both.

Trade 01

Commercial Plumbing

Repair, replacement and install work on the systems a building can’t run without: water, waste, gas and the fixtures people use every day.

Service and repair calls: Leaks, running or stopped fixtures, low pressure, failed valves and anything else that has a restroom, kitchen or suite out of use.
Drain and sewer lines: Clearing stopped drains and main lines, and repairing or replacing damaged sections of drain, waste and vent piping.
Water heaters: Repair and replacement of tank and tankless water heaters, including the valves, venting and connections that go with them.
Backflow testing: Testing of backflow prevention assemblies on your water service, and repair or replacement when one fails.
Fixtures and restrooms: Toilets, urinals, flush valves, lavatories, faucets, mop sinks and drinking fountains, repaired or replaced to match what is there.
Gas lines: Gas piping to water heaters, kitchen equipment and other appliances: new runs, reconnections and leak repairs.
Grease interceptors: Repair and replacement of grease interceptors and traps, and the kitchen lines that drain into them.
Tenant build-out rough-in and trim: Rough-in plumbing for new or remodeled suites, then fixture setting and trim-out once the walls and floors are finished.
Preventive maintenance: Scheduled checks of water heaters, drains, fixtures and shut-off valves so small problems are found before they close a restroom.

Trade 02

The repairs and upkeep that pile up between bigger projects. When a plumbing repair opens a wall, the same crew can close it.

Doors, closers and hardware: Adjusting or replacing door closers, hinges, locksets, panic hardware and thresholds so doors close, latch and lock properly.
Drywall and paint touch-up: Patching holes, dings and access cuts, then texturing and painting so the repair blends with the wall around it.
Ceiling tile: Replacing stained, sagging or broken ceiling tiles and straightening the grid after work above the ceiling.
Fixture and accessory installs: Mounting and replacing soap and towel dispensers, mirrors, partition hardware, shelving and other restroom and break-room items.
Punch lists: Working through the small items left after a move-in, turnover or build-out until the list is closed.
ADA grab bars: Installing and re-securing grab bars in restrooms, anchored into blocking or solid backing.
Caulking and sealing: Removing failed caulk and resealing around fixtures, counters, backsplashes, windows and door frames.
Preventive maintenance rounds: Scheduled walk-throughs to check and fix doors, fixtures, finishes and accessories, with notes for each location.

By building type

Every building has its own list. These are the calls we expect to get from each kind of customer.

Typical work by client type
Client	Typical work
Restaurants	Grease interceptors, floor drains, water heaters and gas lines to kitchen equipment.
Retail	Customer and staff restrooms, entry doors and closers, fixtures and back-of-house repairs, scheduled around store hours.
Offices	Restrooms and break rooms, door hardware, ceiling tile, drywall and paint touch-up.
Property managers	Tenant requests, common-area restrooms, water heaters, suite turnovers and punch lists.
Multi-site operators	Repairs and preventive maintenance across locations in all four states, through one point of contact.
General contractors	Tenant build-out rough-in and trim, and punch-list items to close out a job.

How a service request works

The same four steps whether it is one leaking faucet or a list of repairs across several locations.

01
You call or email
Tell us the location, what is wrong and where in the building, plus any PO or work order number you use.
02
We schedule it
You get a time and the name of the person coming, and one contact to reach if anything changes.
03
The work gets done
We protect the work area, make the repair, and clean up and haul off old parts before we leave.
04
The ticket closes
You get notes: what we found, what we did, and anything that still needs attention.

Questions

Short answers. For anything not covered here, call or email the service desk.

Which states do you serve?: Missouri, Arkansas, Tennessee and Kentucky. Our headquarters is in Tennessee. See the service area for how coverage works in each state.
Do you do plumbing and handyman work?: Yes. We are a commercial plumbing contractor and a handyman / facility maintenance company in one, so a plumbing repair that opens a wall can be closed by the same crew.
Can you cover locations in more than one state?: Yes. Multi-site operators get one service desk and one point of contact for every location in the four states.
How do I request service?: Call (615) 845-6166 or email services@nbaplumber.com with the location, the problem, the on-site contact and any PO or work order number. What to include in a request.
How do we set you up as a vendor?: Send your vendor setup packet and work order process to the service desk. We complete the packet and set up your locations with you, and we work from your work orders and NTEs if you use them.
Are you hiring?: We hire commercial service plumbers, plumbing apprentices, maintenance / handyman technicians and service coordinators. See commercial plumbing and maintenance jobs.

Call the service desk or email the details. We will get it scheduled and tell you who is coming.

Have these ready when you call